The nsTravel™ - CRM software system is a Customer Relationships Management System specialized for the travel industry, the travel agencies and tour operators.
We designed the nsTravel™ CRM software system to provide the following mechanisms:
Subscription to newsletters.
Subscribed members’ management.
Lead & customer segmentation.
Document template management.
Design and run of marketing campaigns through email, SMS and Call Center.
Management and monitoring of membership rewards. With this mechanism, the subscribed users will gain privileges by participating in the e-shop’s procedures.
Dynamic questionnaires for the assessment of customer satisfaction from the services provided.
Management of complaints and service requests.
The site’s connection with social media platforms.
Integration with Microsoft Office.
CRM Analytics and Dashboards.
Google Analytics Integration.
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