Menu
en-USel-GR
+30 211 1139420-1

Online Travel Agencies

For Online Travel Agents, we have created an integrated software platform for automating online bookings and subsequent CRM and back office operations:

nsHub™ XML in consolidation and XML out API for electronic distribution:

Consolidation and mapping of travel products (Air tickets, Hotels, Cars, Excursions, Transfers, Cruises) of various third party on line suppliers & GDS (XML in)

Integration and mapping of third-party products with your own products. Static data management and mapping

Disposal of company’s inventory in the Β2Β & Β2C channels, according to the company’s commercial policy (XML Out Web services API)

Automatic registration of bookings into suppliers platforms

Automatic bidirectional communication with nsTravel™ back office for bookings download and commercial policy upload

Creation of a distribution hub (server farm) hosted in data center so as to ensure the quality of service (high load of users, high availability, fast response, security, etc).

The interconnection of the CRM processes with the Travel Portal through XML web services API. So CRM becomes a valuable tool through which the company ensures the live communication with the customer.

Using the nsHub™ XML out API, a company can develop custom travel portal using its own development team.

System for Online Reservations – Online Booking Platform (nsTIS™)

The nsTIS™ subsystem is directly linked to the nsHub™ XML out API for incorporating the features of nsHub™ described above and consists of the following:

B2B platform:

The online booking engines subsystem for receiving bookings from Β2Β customers for:

Hotel & Accommodation,

Transfer,

Excursion,

Rent a Car,

Cruises,

Packages,

Air tickets etc.

The B2B partners information subsystem, for the bookings they have submitted, their status, their financial details and ability to cancel them.

Support of various payment types and integration with payment gateways

B2C platform:

Online Booking engines for hotel – accommodation etc

Integration with CMS for customizing the appearance of B2C travel custom website and portal.

Integration with Social Media Platforms

Integration of the B2C site with nsCRM software subsystem for managing the relationship with prospect and existing customers

Support of various payment types and integration with payment gateways

B2E (Business to Employee) platform:

Online Booking engines for the above products accessible from the company’s sales staff

nsTravel™ - CRM

a.

Subscription to newsletters

b.

Document Template design

c.

Customer profiling and segmentation

d.

Design and run of marketing campaigns, with dynamic creation of lists based on the data of Back office & CRM

e.

Workflow for communication with customers

f.

Management of Loyalty programs

g.

Management of service requests and complaints

h.

Dynamic questionnaires

i.

CRM & Google analytics integration. The ability to integrate data from the Google analytics to the data of CRM&ERP helps the company to evaluate the effectiveness of its online presence.

nsTravel™ backoffice:

Management of inventory (contracted – own products) and wholesalers channel management (XML in Sources consolidation – buy products from wholesalers)

Accounts Receivable - Accounts Payable

Price Catalogs

Sales Invoicing and Cost Control

Funds management (treasury, checks, bank accounts, credit cards)

Booking management for

°

AirTickets

°

Hotels

°

Rental cars

°

Transfers

°

Cruises

°

Packages

°

Various other services

GDS Interfaces (Amadeus, Galileo, Sabre, Worldspan etc.) for importing issued tickets

BSP Reconciliation

Document management – Microsoft Outlook Integration

Financial Management

°

General Ledger

°

Cost Centers

°

Fixed Assets

°

Automated Issue of Checks

°

Payment proposal

°

Open items monitoring

°

Debt collection

Work in an integrated environment, where all users can work on the same application and use one unified database which contains all the necessary information for the daily operations.

Single data entry, since data entered in the system (either static data or pricing and availability) serves both the Back Office and the Front Office Functions. 

Automatic pricing policy management, by mass updating sales pricelists based on the purchase prices.

Automation of the communication with suppliers for vouchers, rooming lists, confirmations etc

Reduction of the manuscript work, since the Back Office system contains pre-configured business flows, automate invoice and travel documents preparation and electronic transmission to customers and data entry to supplier’s platforms as well.

The automation of the accounting entries along with multiple report controls, eliminate the possibility of mistakes from the users. Reduction of internal control time, since the information is readily available to all relevant departments.

Reduction of internal control time, since the information is readily available to all relevant departments.

The open items monitoring tool gives the ability to automatically combine the receivements and payments with invoices using FIFO rules or manually relating them.

The MIS module gives the management team the ability of exporting multi-level and multi dimensional information for all types of business activity in order to take the right decisions at the right time.

The automation of business processes that is achieved through the unified platform has as purpose:

With our platform you can achieve

º

Reduction of the operational costs.

º

Increase of sales.

º

Automation of the daily work of the staff.

º

Better information flow and coordination of the departments.

º

More effective information of the management team, for taking the right decisions at the right time.

Request a demo

Schedule a meeting

Contact Us