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Outgoing Travel Agents & Τour Οperators

For Outgoing Travel Agencies and Tour Operators, we have created an integrated software platform nsTravel™ - ERP +nsTravel™ CRM + nsHub™ + nsTIS™ Online Booking System for automating the back office, front office online reservations and CRM operations:

nsTravel™ - ERP

Management of inventory (contracted – own products) and wholesalers channel management (XML in Sources consolidation)

Charter Management and their connection to packages

Package design and costing • Accounts Receivable - Accounts Payable

Price Catalogs

Sales Invoicing and Cost Control

Funds management (treasury, checks, bank accounts, credit cards)

Booking management for


Packages and multi participatory excursions


Hotels and Accommodation


Tickets (air, boat)


Rental cars



GDS Interfaces (Amadeus, Galileo, Sabre, Worldspan etc.) for importing issued tickets

 BSP Reconciliation

Document management – Microsoft Outlook Integration

Financial Management


General Ledger


Cost Centers


Fixed Assets


Automated Issue of Checks


Payment proposal


Open items monitoring 


Debt collection

Work in an integrated environment, where all users can work on the same application and use one unified database which contains all the necessary information for the daily operations.

Single data entry, since data entered in the system (either static data or pricing and availability) serves both the Back Office and the Front Office Functions. 

Automatic pricing policy management, by mass updating sales pricelists based on the purchase prices.

Flexible design of packages and multi participatory excursions 

Flexible design of the departures of charter flights that are connected to the travel packages.

Automation of the communication with suppliers for vouchers, rooming lists, confirmations etc

Reduction of the manuscript work, since the Back Office system contains pre-configured business flows, automate invoice and travel documents preparation and electronic transmission to customers and data entry to supplier’s platforms as well.

Reduction of the points of failure due to human error, since the Back Office system enables logical, functional and managerial controls that minimize the possibility of improper data entry.

Τhe automation of the accounting entries along with multiple report controls, eliminate the possibility of mistakes from the users. Reduction of internal control time, since the information is readily available to all relevant departments.

The open items monitoring tool gives the ability to automatically combine the receivements and payments with invoices using FIFO rules or manually relating them.

The MIS module gives the management team the ability of exporting multi-level and multi dimensional information for all types of business activity in order to take the right decisions at the right time.

nsHub™ XML consolidation and electronic distribution - XML API

Consolidation and mapping of travel products (Air tickets, Hotels, Cars, Excursions, Transfers, Cruises) of third party on line suppliers & GDS (XML in) 

Integration and mapping of third-party products with your own products

Disposal of company’s inventory in the Β2Β & Β2C channels, according to the company’s commercial policy (XML Web services API)

Automatic registration of bookings into suppliers platforms

Automatic bidirectional communication with nsTravel™ back office for booking download and management and commercial policy upload

Creation of a distribution hub hosted in data center so as to ensure the quality of service.

The interconnection of the CRM processes with the Travel Portal through XML web services API. So CRM becomes a valuable tool through which the company ensures the live communication with the customer.

Online Booking Engines (nsTIS™)

The nsTIS™ - IBE booking subsystem is directly linked to the nsHub™ XML API for incorporating the features of nsHub™ described above and consists of the following:

B2B platform:

The booking engines subsystem for receiving bookings from Β2Β customers for:

Hotel and Accommodation,



Rent a Car,



Air tickets etc.

The B2B partners information subsystem, for the bookings they have submitted, their status, their financial details and ability to cancel them.

Support of various payment types and integration with payment gateways

B2C platform:


Online Booking engines for accommodation etc...


Integration with CMS for customizing the appearance of B2C travel portal and custom website.


Integration with Social Media Platforms


Integration of the B2C site with nsTravel™ - CRM software subsystem for managing the relationship with prospect and existing customers


Support of various payment types and integration with payment gateways

B2E (Business to Employee) platform:


Online Booking engines for the above products accessible from the company’s sales staff

nsTravel™ - CRM

We provide...


Subscription to newsletters


Document Template design


Customer profiling and segmentation


Design and run of marketing campaigns, with dynamic creation of lists based on the data of Back office & CRM


Workflow for communication with customers


Management of Loyalty programs


Management of service requests and complaints


Dynamic questionnaires


CRM & Google analytics integration. The ability to integrate data from the Google analytics to the data of CRM&ERP helps the company to evaluate the effectiveness of its online presence.

With the platform you can achieve:


Reduction of the operational costs.


Increase of sales.


Automation of the daily work of the staff.


Better information flow and coordination of the departments.


More effective information of the management team, for taking the right decisions at the right time.

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