For Outgoing Travel Agencies and Tour Operators, we have created an integrated software platform nsTravel™ - ERP +nsTravel™ CRM + nsHub™ + nsTIS™ Online Booking System for automating the back office, front office online reservations and CRM operations:
Funds management (treasury, checks, bank accounts, credit cards)
Packages and multi participatory excursions
Hotels and Accommodation
GDS Interfaces (Amadeus, Galileo, Sabre, Worldspan etc.) for
importing issued tickets
Document management – Microsoft Outlook Integration
Automated Issue of Checks
Work in an integrated environment, where all users can work on the
same application and use one unified database which contains all the
necessary information for the daily operations.
Single data entry, since data entered in the system (either static
data or pricing and availability) serves both the Back Office and the
Front Office Functions.
Automatic pricing policy management, by mass updating sales pricelists
based on the purchase prices.
Flexible design of packages and multi participatory excursions
Flexible design of the departures of charter flights that are
connected to the travel packages.
Automation of the communication with suppliers for vouchers, rooming
lists, confirmations etc
Reduction of the manuscript work, since the Back Office system
contains pre-configured business flows, automate invoice and travel
documents preparation and electronic transmission to customers and data
entry to supplier’s platforms as well.
Reduction of the points of failure due to human error, since the Back
Office system enables logical, functional and managerial controls that
minimize the possibility of improper data entry.
Τhe automation of the accounting entries along with multiple report
controls, eliminate the possibility of mistakes from the users.
Reduction of internal control time, since the information is readily
available to all relevant departments.
The open items monitoring tool gives the ability to automatically
combine the receivements and payments with invoices using FIFO rules or
manually relating them.
The MIS module gives the management team the ability of exporting
multi-level and multi dimensional information for all types of business
activity in order to take the right decisions at the right time.
Creation of a distribution hub hosted in data center so as to ensure
the quality of service.
The interconnection of the CRM processes with the Travel Portal
through XML web services API. So CRM becomes a valuable tool through
which the company ensures the live communication with the customer.
The nsTIS™ - IBE booking subsystem is directly linked to the nsHub™ XML API for
incorporating the features of nsHub™ described above and consists of the
The booking engines subsystem for receiving bookings from Β2Β
Hotel and Accommodation,
The B2B partners information subsystem, for the bookings they have
submitted, their status, their financial details and ability to cancel
Online Booking engines for accommodation etc...
Integration with CMS for customizing the appearance of B2C travel
portal and custom website.
Integration with Social Media Platforms
Integration of the B2C site with nsTravel™ - CRM software subsystem for managing
the relationship with prospect and existing customers
Support of various payment types and integration with payment gateways
Online Booking engines for the above products accessible from the company’s
CRM & Google analytics integration. The ability to integrate data
from the Google analytics to the data of CRM&ERP helps the company
to evaluate the effectiveness of its online presence.
Reduction of the operational costs.
Automation of the daily work of the staff.
Better information flow and coordination of the departments.
More effective information of the management team, for taking the right decisions at the right time.