nsTravel™ CRM is a Customer Relationship Management system designed and optimized for the travel agents. It features the necessary modules for:
Customer & Leads Management
Customer’s profile creation & segmentation.
Marketing Campaigns
Ability to create lists based on nsTravel™ & nsTravel™ CRM data or from third party sources.
Quotation mechanism
Actions scheduling and management (individual - corporate calendar).
Creation and execution of market research and customer satisfaction surveys through designated questionnaires.
Loyalty Programs Management.
Service request and complaint management.
CRM Analytics