For Outgoing Travel Agents & Τour Οperators

• Management of inventory (contracted – own products) and wholesalers channel management (XML in Sources consolidation)
• Charter Management and their connection to packages
• Package design and costing • Accounts Receivable - Accounts Payable
• Price Catalogs
• Sales Invoicing and Cost Control
• Funds management (treasury, checks, bank accounts, credit cards)
• Booking management for

• Packages and multi participatory excursions
• Hotels
• Tickets (air, boat)
• Rental cars
• Transfers

• GDS Interfaces (Amadeus, Galileo, Sabre, Worldspan etc.) for importing issued tickets
•  BSP Reconciliation
• Document management – Microsoft Outlook Integration
• Financial Management

• General Ledger
• Cost Centers
• Fixed Assets
• Automated Issue of Checks
• Payment proposal
• Open items monitoring 
• Debt collection

• Work in an integrated environment, where all users can work on the same application and use one unified database which contains all the necessary information for the daily operations.

• Single data entry, since data entered in the system (either static data or pricing and availability) serves both the Back Office and the Front Office Functions. 
• Automatic pricing policy management, by mass updating sales pricelists based on the purchase prices.
• Flexible design of packages and multi participatory excursions 
• Flexible design of the departures of charter flights that are connected to the travel packages.
• Automation of the communication with suppliers for vouchers, rooming lists, confirmations etc
• Reduction of the manuscript work, since the Back Office system contains pre-configured business flows, automate invoice and travel documents preparation and electronic transmission to customers and data entry to supplier’s platforms as well.
• Reduction of the points of failure due to human error, since the Back Office system enables logical, functional and managerial controls that minimize the possibility of improper data entry.
• Τhe automation of the accounting entries along with multiple report controls, eliminate the possibility of mistakes from the users.
• Reduction of internal control time, since the information is readily available to all relevant departments.
• The open items monitoring tool gives the ability to automatically combine the receivements and payments with invoices using FIFO rules or manually relating them.
• The MIS module gives the management team the ability of exporting multi-level and multi dimensional information for all types of business activity in order to take the right decisions at the right time.

• Consolidation and mapping of travel products (Air tickets, Hotels, Cars, Excursions, Transfers, Cruises) of third party on line suppliers & GDS (XML in) 
• Integration and mapping of third-party products with your own products
• Disposal of company’s inventory in the Β2Β & Β2C channels, according to the company’s commercial policy (XML Web services API)
• Automatic registration of bookings into suppliers platforms
• Automatic bidirectional communication with nsTravel back office for booking download and management and commercial policy upload
• Creation of a distribution hub hosted in data center so as to ensure the quality of service.
• The interconnection of the CRM processes with the Travel Portal through XML web services API. So CRM becomes a valuable tool through which the company ensures the live communication with the customer.

The nsTIS™ subsystem is directly linked to the nsHub XML API for incorporating the features of nsHub described above and consists of the following:

• B2B platform:
  
  • The booking engines subsystem for receiving bookings from Β2Β customers for:
    
    • Hotel,
    • Transfer,
    • Excursion,
    • Rent a Car,
    • Cruises, 
    • Packages,
    • Air tickets etc.
      
      
  • The B2B partners information subsystem, for the bookings they have submitted, their status, their financial details and ability to cancel them.
  • Support of various payment types and integration with payment gateways

• B2C platform:
  
  • Booking engines for the above products
  • Integration with CMS for customizing the appearance of B2C travel portal. 
  • Integration with Social media platforms  
  • Integration of the B2C site with nsTravel CRM subsystem for managing the relationship with prospect and existing customers
  • Support of various payment types and integration with payment gateways
     
• B2E (Business to Employee) platform:
  
  • Booking engines for the above products accessible from the company’s sales staff

• Subscription to newsletters
• Document Template design
• Customer profiling and segmentation
• Design and run of marketing campaigns, with dynamic creation of lists based on the data of Back office & CRM
• Workflow for communication with customers
• Management of Loyalty programs
• Management of service requests and complaints
• Dynamic questionnaires
• CRM & Google analytics integration. The ability to integrate data from the Google analytics to the data of CRM&ERP helps the company to evaluate the effectiveness of its online presence.

The automation of business processes that is achieved through the unified platform has as purpose:

• The reduction of the operational costs.
•  The increase of sales.
• The automation of the daily work of the staff.
• The better information flow and coordination of the departments.
• The more effective information of the management team, for taking the right decisions at the right time.